I had your company out at my home & the serviceman was very polite, a good worker, very personable, very pleasant & did a great job!! I also am a business owner & I know how some workers these days can be & wanted to share my experience with you.
— Mr. R., Geneva
I usually never mention great service when I receive it, but I wanted to let you know that your staff is to be commended. I purchased a replacement drive gear/sprocket assembly (503-41C4220) for my old Craftsman Garage Door Opener from your company.
Even though my opener is about 15 years old, your people found the correct part that I needed. Everybody I came in contact with, both on the phone and in person, was pleasant, polite, cheerful and very helpful. After purchasing the drive gear/sprocket assembly, I was pretty frustrated after several hours of knuckle busting to discover that the opener still refused to operate correctly. Turns out that the RPM sensor failed at the same time the old gear/sprocket wore out. After a brief phone call to your company, and a short drive into your shop, your manager found the correct replacement RPM Sensor board. Once I snapped it into place, everything worked perfectly. He was extremely helpful, and I wanted to tell you that you have a great staff of individuals representing you.
— Jay H.
Your serviceman was out at my house today and I have nothing but great things to say about him and the way your company handled my call from the beginning. Thank you so much for such wonderful service and I will be passing your name onto friends and family.
— Mrs. S., Batavia
Just want to say thanks for the garage door repair. The serviceman completed the repair about an hour ago and it went great. I'll do business with you again if my garage door needs any type of repair. If any of my neighbors need work done on their garage doors I'll be sure to recommend you.
— Ed G., Batavia
Very great install, Timely & very efficient – Great worker – Very neat job.
I just want to give a great big thank you for servicing our garage door. After having the door for about 3 yrs the brown paint started to peel. Your company took the extra effort to contact the mfg. and the panels were replaced.
— Wayne B., Aurora
I had you out at my home today to replace a broken spring. I have never had a service man come out to my home and be so polite and give me the time to get all my questions answered. He also went above and beyond to show me everything that helped answer all my questions. I was so pleased with the service he did and I wanted your company to know that you have a wonderful serviceman working for you.
— Susan K., Carol Stream
I would like to drop a note to tell you that out of all the vendors who supplied services and products for our home Consolidated Garage Doors has been the BEST as far as knowledge and helpfulness. Not once did your company question any repair. When we had a problem with our original doors your company went to the supplier for answers and resolved them. Not once did your workers ever show up late. All the men that have been at my house in the last five years are respectful, know their job and are hard working gentlemen. Consolidated Garage Doors will always have my husband and I as customers no matter where our residence resides. Please keep your whole team intact - it is the best run company I have seen and done business with in over thirty years! Thank you again!
— Jerome & Lynn
Your foreman responded to a warranty issue for me today and I wanted to say how nice and helpful he was. He not only fixed the problem, he spent the time to answer my concerns.
— Ms. Y., Wheaton
Can you love a garage door? You bet you can and that’s exactly how I feel about mine thanks to the extraordinarily fine quality of your merchandise. Thank you for your knowledge and informative approach in understanding my specific needs, the superior installation and for the gift of an outside entry pad. Without question your company is heads above all others and I tell people so every chance I get.
— Mary Jane, Elmhurst